Mannington

Privacy Policy

Our website address is mannington.co.uk

Privacy policy

Your privacy is of the utmost importance, we are therefore committed to safeguarding your personal information. That starts with helping you understand our privacy practices.

Specifically, this privacy policy provides you with details about the personal data we collect and hold about you, how we use your personal data, and your rights regarding the personal data we hold about you. 

Please read this privacy policy carefully – by continuing to access or browse our websites, or by requesting the provision of services from us, you confirm that you have read and understood this privacy policy in its entirety. 

This privacy policy supplements other notices and terms published on our website (including our terms of use) and is not intended to override them

Introduction

All references to “we” “our” “us” or “company” within this statement are deemed to refer to Wolterton Park Trading Limited, (a company registered in England & Wales, company no 15537449).

We absolutely respect your right to privacy. Our overall aim is to ensure that our collection and use of personal data is appropriate to the provision of services to you and is in accordance with applicable data protection laws.

If we change our Policy and/or procedures, we will post those changes on our website to keep you aware of what personal data we collect, how we use it and under what circumstances we delete it. We encourage you to review this Policy regularly.

What information do we collect?

We collect:

Personal data that you provide to us. There are lots of ways in which you may share your personal data with us. For example, you may register on our website – mannington.co.uk . You may post on social media sites that we run, namely Instagram, Facebook, Twitter and YouTube. Or you may contact us in connection with goods or services that you would like to buy, or have already bought, from us. These include, but are not limited to, room and grounds hire, accommodation, holiday lettings, exhibitions, commercial and leisure events. 

The personal data that you provide to us may include your name, address, email address and telephone number, financial and credit card information, age, gender, dietary preferences, access requirements and any further information voluntarily provided to us by you. Where you are providing any such information behalf of other people, this privacy policy will apply to all personal data provided and you are required to bring this privacy policy to their attention so that they are also informed of how we will process their personal data.

Personal data that we receive from third parties. If we work with other businesses or use sub-contractors these parties may collect personal data about you which they will share with us.

Personal data about your use of our website. This is technical information and includes details such as your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, as well as details of how you navigated to our website and where you went when you left, what pages or products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information, such as scrolling, clicks, and mouse-overs.

Personal data from audio and visual recording equipment. This information includes, but is not limited to, CCTV, audio & video recording and stills and aerial photography.

How we use your information

We use your personal data in the following ways:

Personal data that you provide to us is used to:

  • provide you with the information, products and services that you request from us. These include, but are not limited to, room and grounds hire, accommodation, holiday lettings, exhibitions, commercial and leisure events.
  • provide you with marketing information in accordance with your marketing preferences.
  • manage and administer our business.
  • review and improve our goods and service.
  • personal data that we receive from third parties is combined with the personal data that you provide to us and used for the purposes described above.

Personal data about your use of our website is used to:

  • administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
  • to improve our website to ensure that content is presented in the most effective manner for you and for your computer or mobile device.
  • to allow you to participate in interactive features of our service, when you choose to do so.
  • as part of our efforts to keep our site safe and secure.
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.

Personal data from audio and visual recording equipment is used for, but not limited to:

  • security screening.
  • estate management.
  • marketing and promotion for which permission will always be sought.

We also collect, store and use the business contact details of individuals working with our business partners for our legitimate business interests in maintaining and managing the commercial relationship between the Company and its commercial suppliers and customers. We do not believe that this storage and use unduly prejudices the rights or freedoms of these individuals.

How we might otherwise share your personal data and who we share it with

We will disclose information under the following circumstances:

  • Third-party service providers (who are contracted to use your personal data only as necessary to provide the relevant services to us and are required to maintain full security and confidentiality): When we need to share information with third-parties for them to facilitate or to provide certain services on our behalf. This will include:
    • IT support service providers;
    • third-party service providers that assist us in the improvement and optimisation of our website.
    • other third-parties who we may need to work with to provide you with goods or services that you have requested from us.
  • Compliance with laws and legal proceedings: When we respond to court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. When we believe it is necessary to share information in order to investigate, prevent or take actions against illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.
  • Merger or acquisition: When we need to transfer information about you if we are acquired by or merged with another company.  If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified by email and/or a prominent notice on our sites of any change in ownership or uses of your personal data, as well as any choices you may have regarding your personal data. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
  • Associated companies: We may share your data with other members of our group (which means our employees, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006).

In some, relatively limited, circumstances we need to handle your personal data in a certain way to be able to comply with our legal obligations – for example: if we are requested to disclose your personal data to regulatory bodies or if we need to demonstrate our compliance with applicable law such as any tax and national insurance legislation relating to the payment of personal service company contractors and immigration law.

International transfers

Your personal data may be transferred to, and stored at, a destination outside the European Economic Area (‘EEA’) by us or by our sub-contractors. Where we, or our sub-contractors, use IT systems or software that is provided by non-UK companies, your personal data may be stored on the servers of these non-UK companies outside the EEA. We will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Cookies

Technologies such as cookies, beacons, tags and scripts are used by us and our affiliates, or analytics or service providers. These technologies are used in analysing trends, administering the sites, tracking users’ movements around the sites and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies, for example, to remember users’ settings (e.g. language preference) and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our sites, but your ability to use some features or areas of our sites may be limited.

Security

We employ reasonable and appropriate security measures to protect against the loss, misuse, and alteration of the personal data we process. Unfortunately, sending information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of personal data sent to our website; you send us personal data at your own risk.

Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Data retention

We retain information (including personal data) for the minimum reasonable time period to allow us to provide our services and to comply with legal requirements which require us to retain transactional records for six years following the end of the tax year in which you last interact with us. The only exceptions are in cases where we need to keep limited personal data to resolve ongoing disputes, or enforce our legal rights.

Marketing

You will receive marketing communications from us if you have requested information from us or our associated companies or purchased goods or services from us or our associated companies and, in each case, you have not opted out of receiving that marketing. You will also receive marketing communications from us if you have provided us or our associated companies with your details when you entered a competition or registered for a promotion and gave us or our associated companies your consent as part of that process. 

As such, we may contact you with details of our services, offers and other marketing items which we believe will be of interest or potential benefit. We do not believe that this storage and use of your personal data will unduly prejudice your rights or freedoms. You can remove your consent at any time using the unsubscribe button on any of our email communications to you.

Applying for a job with Wolterton Park Trading Limited

When you apply for a job with us, we collect and process a range of personal data in order to assess your suitability for employment. You are under no statutory or contractual obligation to provide data to us during the recruitment process. However, if you do not provide the information, we may not be able to process your application properly or at all.

We ask for:

  • personal details including name and contact details
  • details of your qualifications, skills, experience and employment history
  • information about your current level of remuneration, including benefit entitlements

The legal basis we rely upon for processing your personal data is article 6(1)(b) of the GDPR, which relates to processing necessary to perform a contract or to take steps at your request, before entering a contract.

We will also ask whether or not you have a disability for which the organisation needs to make reasonable adjustments during the recruitment process. The legal bases we rely upon for this are article 6(1)(c) of the GDPR which allows us to process information to meet a legal obligation and article 9(2)(b) as the processing is necessary for the purposes of carrying out our obligations in the field of social security and social protection law.

You may also be asked to provide equal opportunities information including information about your ethnic origin, sexual orientation, health, and religion or belief. This is not mandatory – if you don’t provide it, it won’t affect your application. This is done for the purposes of equal opportunities monitoring only and we won’t make the information available to any staff outside our recruitment team, including hiring managers, in a way that can identify you. The legal bases we rely upon are article 6(1)(a) and 9(2)(b) which require your explicit consent.

In some cases, we need to process data to ensure that we are complying with our legal obligations. For example, it is required to check a successful applicant’s eligibility to work in the UK before employment starts. It these situations the legal basis we rely upon is article 6(1)(c) of the GDPR which allows us to process information to meet a legal obligation.

When we make a job offer we will also seek information from third parties, such as references supplied by former employers and information from employment background check providers. For some roles, we are legally obliged by safeguarding legislation to conduct criminal records checks. This usually applies to roles that may involve working with minors. The legal basis we basis we rely upon is article 6(1)(c) of the GDPR which allows us to process information to meet a legal obligation.

Sharing your information

Your information will be shared internally for the purposes of the recruitment exercise. This includes members of the HR team, interviewers involved in the recruitment process, managers in the business area with a vacancy and IT staff if access to the data is necessary for the performance of their roles.

We will not share your data with third parties, unless your application for employment is successful and we make you an offer of employment. The organisation will then share your data with former employers to obtain references for you and employment background check providers to obtain necessary background and criminal records checks.

Keeping your information

If you are unsuccessful after assessment for the role, we will hold your data on file for six months after the end of the relevant recruitment process. At this point your data will be deleted unless you have told us that you would like your details retained in our talent pool. If this is the case, then we would proactively contact you should any further suitable vacancies arise.

If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personnel file and retained during your employment. The periods for which your data will be held will be provided to you in our employee privacy notice.

Your rights

You have certain rights in relation to your personal data (you can find full details of your personal data rights on the Information Commissioner’s Office website at www.ico.org.uk). If you would like to exercise any of them, please contact us at info@mannington.co.uk at any time. 

You have the right to request that we:

  • provide access to any personal data we hold about you;
  • update any of your personal data which is out of date or incorrect;
  • delete any personal data which we are holding about you;
  • restrict the way that we process your personal data;
  • prevent the processing of your personal data for direct-marketing purposes;
  • provide your personal data to a third-party provider of services;
  • provide you with a copy of any personal data which we hold about you; or
  • consider any valid objections which you have to our use of your personal data.

We will consider all such requests and provide our response within a reasonable period (and in any event within any time period required by applicable law). Please note, however, that certain personal data may be exempt from such requests in certain circumstances. 

If an exception applies, we will tell you this when responding to your request.  We may request you provide us with information necessary to confirm your identity before responding to any request you make. 

Third party sites

Our website may contain links to other websites operated by third parties.  Please note that this privacy policy applies only to the personal data that we collect through our sites or services, and we cannot be responsible for personal data that third parties may collect, store and use through their website.  You should always read the privacy policy of each website you visit carefully.

Complaints, questions and suggestions

If you are unhappy with the way we have used your personal data please contact us to discuss this using the contact details set out in the ‘How to contact us’ section below.

You are also entitled to make a complaint to the Information Commissioner’s Office which you can do by visiting www.ico.org.uk. Whilst you are not required to do so, we encourage you to contact us directly to discuss any concerns that you may have and to allow us an opportunity to address these before you contact the Information Commissioner’s Office.

Changes to this privacy policy

This privacy policy was last updated in August 2024. 

Please check back regularly to keep informed of updates to this privacy policy. Where we make significant changes to this privacy policy, and we have your email address, we will send you notification of the changes.

How to contact us

If you have any questions regarding your privacy or this policy, you may contact us as follows:

Data Protection Officer
Wolterton Park,
Norfolk,
NR11 7LY

Tel: 01263 768966
Email: info@mannington.co.uk

 

Cookie policy

This cookies notice sets out how Wolterton Park Trading Limited uses cookies when you access our website.

Wolterton Park Trading Limited may change its notice from time to time as required and keep it up-to-date by amending this document. You should check this document periodically to ensure that you are aware of any recent changes.

What is a cookie?

A cookie is a small text file received and stored by your browser. Information in the cookie makes it possible for a website to recognise a visit by a specific browser installation and thus to send individualised information to this installation. A cookie can contain text, numbers, dates etc. but cookies used by us do not hold any personal information. A cookie is not a program and it cannot contain a virus.

What is meant by similar technologies?

‘Similar technologies’ refers to any mechanism in which information is stored or accessed on your device when you visit our websites, such as HTML5 Web Storage. Like cookies, these can contain simple data such as text, numbers, dates etc. but also cannot contain viruses. For simplicity’s sake, these will henceforth be included under the umbrella term of ‘cookies’ despite being a distinct technology.

Cookies used on this website

At Wolterton our cookies are set to provide you with a good experience when you browse our website. Cookies help us to improve these websites and facilitate the efficient operation of the websites’ content management systems. Cookies also supply us with information using Google Analytics in an anonymous form; not identifying anyone. The information collected includes the number of visitors to the site, where visitors have come to the site from, the pages visited and the links followed. This policy should be read in conjunction with Wolterton Park Trading Limited’s Privacy Policy.

Third party links /cookie functions

You might find links to third party websites on our website. We may also include features and functionality provided by other websites such as YouTube or images that are saved on third-party servers; they may be used to provide services you have asked for such as watching a video. Other features/functionality that may be provided on our website includes, but are not limited to, social sharing buttons e.g. Facebook, Twitter, LinkedIn, Google+, Pinterest, TripAdvisor and Flickr, embedded YouTube videos, embedded Google Maps and other third party services. Data protection compliance is a prerequisite in our vendor selection process. If you ‘share’ a link to a Wolterton or Wolterton-related page, the service you share it on e.g. Facebook may set a cookie on your browser. These websites may set their own cookies and should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Declining Cookies

If you would like your computer to decline cookies you can block them by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. 

For further detailed information you may wish to visit https://ico.org.uk/for-the-public/online/cookies/ which contains comprehensive sources of information on cookies and how to control them using a wide variety of browsers. 

Allowing cookies

Users must opt in to allow cookies to be set in order to comply with the cookie law. If you choose not to do so, note that some parts of the website may not function properly. We are required to provide you with clear and comprehensive information about the cookies that we use and if this page does not answer all of your queries you should contact us: Wolterton Park Trading Limited, Marketing Team, Wolterton Park, Norfolk, NR11 7LY. We will endeavour to respond to you promptly.